Analysis and Audit
Monitorizamos y analizamos las plataformas de rating/opiniones, con el objetivo de entender en todo momento lo que se está opinando sobre nosotros en las diversas plataformas.
Realizamos auditorías y formaciones para mejorar la gestión interna de los perfiles de las
plataformas de rating.
About the Analysis and Audit of Review Platforms
“We categorize all past and newly emerging reviews, analyzing the reasons behind each one. We carefully review the sentiment and evolution over time of the profiles, with the goal of assisting brands in understanding how to enhance the customer experience, improve ratings, and bolster the digital identity across various platforms where they are featured”
Related case studies
FAQs
Performing a social media comment analysis is essential for effectively managing the digital reputation of individuals and brands. At 202 Digital Reputation, we employ a methodology supported by technology and the diverse expertise of our team. We utilize social listening software and artificial intelligence tools to thoroughly track and analyze the opinions and perceptions expressed by the community.
A review analysis is a systematic process in which opinions and comments expressed by individuals or groups regarding a specific topic are gathered, assessed, and analyzed. The purpose of this analysis is to comprehend the audience’s perceptions, attitudes, beliefs, or sentiments towards a product, service, event, policy, company, or any other subject of interest. It enables businesses and organizations to gain valuable insights into public sentiment and make informed decisions based on the gathered data.
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Your brand wears off every hour it spends being exposed to negative information on the internet.
