Analysis and Audit
We continuously monitor and analyze rating and review platforms to gain a comprehensive understanding of the sentiments expressed about us across diverse platforms
Review Platforms
“We monitor, analyze, and manage rating websites to improve negative ratings on various profiles. We conduct audits and provide training to manage rating platform profiles internally.”
Te ayudamos
Your brand wears off every hour it spends being exposed to negative information on the internet.
Review Platform Services
Reporting Negative Reviews
We report and manage the removal of negative reviews that violate the policies of various platforms. Whether they are false, inaccurate, involve unfair competition, or extortion, our team takes action to address these issues.
Customer Experience Management
We provide expert guidance to brands on effectively managing information across rating platforms and devise organic strategies to generate positive reviews while mitigating the impact of negative reviews.
Improving Identity on Online Platforms
Review and consultancy to identify areas for optimal digital identity on various review platforms.
Personalized Service
Through our own methodology, we tailor our approach to precisely meet your specific requirements.
No false expectations
We will be transparent about what you can expect and what you cannot from our services.
International Legal Coverage
We work strictly in compliance with the laws of each country where we operate.
About our approach to removing reviews on Rating Platforms
We diligently report and manage the removal of negative reviews that contravene the policies of different platforms. Our approach encompasses identifying and addressing false, misleading, or malicious reviews, as well as those involving unfair competition or attempts at extortion. We employ a proactive strategy to ensure that your brand’s reputation is protected and that only genuine and relevant feedback remains visible to the public.
Related case studies
FAQs
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A review analysis is a systematic process in which opinions and comments expressed by individuals or groups regarding a specific topic are gathered, assessed, and analyzed. The purpose of this analysis is to comprehend the audience’s perceptions, attitudes, beliefs, or sentiments towards a product, service, event, policy, company, or any other subject of interest. It enables businesses and organizations to gain valuable insights into public sentiment and make informed decisions based on the gathered data.
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Analyzing customer comments on social media falls under qualitative research and social research in the fields of marketing and digital reputation management. It is a form of qualitative research because it focuses on collecting and analyzing non-numeric data, such as opinions, perceptions, feelings, and experiences expressed by users through comments on social media platforms.
