“Crisis Management in a situation where a company, organization, or entity faces a series of severe problems that negatively impact its public image and the perception of its customers, business partners, or the general public.”
Your brand wears off every hour it spends being exposed to negative information on the internet.
The closure of a business is a delicate moment that can impact public perception and digital reputation. At 202 Digital Reputation, we specialize in managing the corporate narrative during this process, ensuring that online communication is controlled and effective to avoid major crises. Our service covers data removal, the closure of review profiles, Google accounts, […]
An incident with employees, a leak, a campaign in networks or a problem with a product. The difference between overcoming it or aggravating it often lies in having a well-structured and tested contingency plan.
A reputational crisis not only tests the company's image, but also the ability of its spokespersons to communicate effectively. Improvisation is not an option when every word can influence public perception.
We act from the very beginning, measuring the impact of the crisis in the initial hours to determine its severity - whether it is a crisis or not, and if so, whether it is mild, severe, or very severe.
Preparing a reputation crisis plan is essential for a company or organization to effectively manage adverse situations that may impact its public image.
Personalized Service
Through our own methodology, we tailor our approach to precisely meet your specific requirements.
No false expectations
We will be transparent about what you can expect and what you cannot from our services.
International Legal Coverage
We work strictly in compliance with the laws of each country where we operate.
In the realm of digital reputation, a crisis can emerge from legal affairs, personal issues, business challenges, and various other sources. Swift identification and preparation are paramount to effectively manage such crises.
For companies and organizations, effectively managing such crises requires a solid crisis management plan. The goal is to minimize the damage and, if possible, regain trust and positive brand image. This might involve open and timely communication, sincere apologies, internal policy adjustments, and a commitment to ethical behavior. By taking these steps, the brand can bounce back stronger and maintain a good reputation in the long run.
Social commitment
