Brand Monitoring
We employ cutting-edge tracking technology to collect social media data from global sources and various languages, all concerning your brand.
Social Listening or Online Listening
We monitor, analyze and manage information from open digital sources, we help our clients to protect their digital reputation, anticipate and prevent reputation crises and manage their communication and digital identity, among many other functions.
We help you
Your brand wears off every hour it spends being exposed to negative information on the internet.
Online Listening Services
Crisis Detection
Through our online listening tool, we can identify any potential issues or threats to our clients’ reputation.
Social Media Monitoring
Social listening provides valuable insights into the effectiveness of communication actions. By observing online conversations, we can assess the level of participation, engagement, and reach of your communication efforts.
Influencers
Social listening enables us to identify all influencers associated with a brand, including the most active ones, those generating high engagement, and those with significant reach.
Conversation Sentiment Analysis
To understand sentiment through social listening, it is essential to analyze the tone and emotion associated with mentions and conversations about a specific brand, product, service, or topic.
Benchmarking
Social listening provides the opportunity to benchmark against your competition. By monitoring mentions and conversations about your competitors, you can analyze how they are performing in comparison to your brand. This valuable information allows you to evaluate the effectiveness of your communication strategies in relation to other market players.
Personalized service
Through our own methodology, we adapt to your needs.
No false expectations
We'll tell you clearly what to expect and what
that not of our services.
International legal coverage
We work in strict compliance with the laws of each country in which we work.
Uses of online listening
Through a social media monitoring and analytics tool
We track brand mentions, relevant topics, brand watch, competitor comparison, audience review, and real-time trends, across more than 150 million data sources, including social networks, news, blogs, forums, websites and other media digital.
