Reporting Negative Reviews
Gestionamos la eliminación de las reseñas que incumplan las políticas de las plataformas, ya sean falsas, inexactas, competencia desleal, extorsión o que se traten de un ataque reputacional, con el objetivo de mejorar la puntuación negativa de los diversos perfiles y de recuperar la óptima reputación digital en dichas plataformas
About Reporting Negative Reviews on Review Platforms
“We proactively report and manage the removal of reviews from various platforms, including Google Business Profile, GoWork, TrustPilot, Facebook Reviews, Nicelocal, GlassDoor, and numerous others in existence. Our focus is on cases where the reviews are in violation of platform policies and can be feasibly removed. Recognizing the significant impact of negative reviews on overall ratings, our efforts are dedicated to achieving the removal of non-compliant reviews, thus safeguarding and enhancing our online reputation.”
FAQs
Reviews can be reported if they violate platform policies, such as being false, inaccurate, defamatory, related to unfair competition, extortion, or part of a reputational attack.
The time varies depending on the platform and the complexity of the case. Some removals can take a few days, while others may require more time and additional evidence.
If the report is rejected, we can explore additional strategies, such as providing more evidence, contacting the platform directly, or implementing strategies to improve your digital reputation.
Reviews containing insults, unproven accusations, discriminatory language, or comments that harm the reputation of a company or its employees may be considered defamatory and can be reported.
Yes, and it's recommended. A calm and professional response shows a commitment to customer experience, even if the review is later removed for violating platform guidelines.
Contact with us
Your brand wears off every hour it spends being exposed to negative information on the internet.
